The clinic's daily work in one system

Explore Anita Dental's clinical and administrative features, including HELFO reimbursement, exemption cards, referrals, online booking and integrations.

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Patient records and clinic operations

Clinical records, patient information and administration are connected in the browser. Some tools require additional modules or clinic configuration.

Cloud-based patient records in the browser
Dental status and custom graphical elements in the dental chart
The clinic's own diagnosis list, with optional chart symbols
Hide individual record entries from the dental chart
Diagnosis search using ICD-10 and ICPC-2
Reimbursement checks for eligibility and incompatible HELFO codes
Patient health record
Print or export health information as PDF, including anonymised output
Record that the patient's health information has been reviewed
Patient overview: communications, appointment history, alerts, log, plans, important notes and tasks
Guardians, next of kin, employer, bank details and change history on the patient card
Quick patient search with a preview
Super Search in clinical and orthodontic records
An alert in the open record when another user changes the same patient
Important patient notes stay hidden until you choose to reveal them
Clinic-wide and personal treatment macros
Personal product favourites
Patient information sheets, printed or delivered through MyAnita
Treatment prices, HELFO codes and standard clinical text
Digital sick-leave reporting from the record
Patient-related tasks and deadlines
Materials and stock with batch traceability
Chat within the clinic, with other clinics and with patients
One-to-one video calls with colleagues
Supplier, laboratory and partner contacts with business-register import, notes and follow-up
AnitaPuls reports calculated from patient record data

Periodontology and orthodontics

Perio + combines measurements, visual review and Norwegian voice input. The practitioner reviews the findings and any decision support.

Perio + periodontal records with voice control and AI speech recognition
Rule-based suggestions for periodontal stage, grade and treatment planning
Patient explanations of periodontitis on screen, in print or by email
Voice calibration per user and profiles shared within the clinic
Orthodontic records: medical history, model, profile and X-ray analysis, and treatment goals
Instalment payment plans for orthodontic treatment

Perio +

Treatment plans and cost estimates

Proposed treatment, cost information and the patient's response remain connected to the record.

Treatment planning and digital estimates approved through MyAnita
Attach treatment information sheets to the plan
Board and list overview of treatment plans, with acceptance figures
Export treatment plans to Excel, CSV and PDF
Updates when a plan is opened, accepted, declined or approaching its deadline
SMS reminders for unanswered plans
Record the patient's reason for declining a plan
Approve a plan and book in the same MyAnita step when the plan is linked to an appointment type
A treatment-planner role for preparing plans on behalf of practitioners
Opening rate and an overview of plans sent through MyAnita
View upcoming appointments and send a follow-up task to the practitioner from a plan

Treatment plans

Dental technicians and laboratories

Order and follow up laboratory work from the patient record.

Dental laboratory orders directly from the record
Order overview with statistics and costs
Laboratory costs in the record, allocated by practitioner
Order status, delays and complaints with attachments and internal notes
Mark laboratory work as received on the appointment

Imaging and X-rays

Imaging connections and availability depend on the clinic's equipment, partner services and configuration.

Cloud storage and viewing of X-rays
Connections to Onepix, Romexis, Carestream, Myray, iRys, Sidexis, Visiquick, Vistasoft and i-Dixel / Morita
Image drawing, comparison, magnification, brightness, contrast and folders
Clinical photographs from a tablet or mobile camera into the record
Partner-provided caries AI through Onepix Cloud and Romexis / Pearl
3D scanner workflows and browser viewing of STL, PLY, OBJ and GLB scans

Imaging integrations

Finances and settlement

The built-in financial tools cover patient billing, payments and accounting preparation.

Invoices and credit notes
EHF invoices and credit notes for businesses
Invoices and receipts by email or Digipost
Choose the payer: guardian, business or another party
Consolidated invoices for outstanding amounts
Advance payments, account credit and partial payment
Daily cash and payment settlement
Payment terminal connection and Vipps
Frontpayment: coming soon
Payment reminders, reminder fees and late-payment interest
Import bank OCR files with payment references (KID)
Write off patient or HELFO balances and view an aged balance report
Discount groups, multiple price lists and bulk price changes
VAT summaries
Turnover reports by practitioner and period
Practitioner commission and payroll basis
Tripletex accounting export and export log
Open accounting-period and bank-reconciliation checks during Tripletex setup

Prices and treatments

HELFO reimbursement and exemption cards

Less manual work around reimbursement. Anita brings claim checks, exemption-card lookup and direct settlement together, helping the clinic catch errors before submission and keep track of payments and outstanding claims.

Direct HELFO settlement without Norsk Helsenett as an intermediary
HELFO rates updated when new rates are published
Pre-submission claim checks with a score from 0 to 100
HELFO analysis, automatic correction, a time-conflict calendar and correction wizard
EEA documentation checks on reimbursement claims
Automatic HELFO exemption-card lookup
Exemption options for children under 18, infectious disease and prison inmates
Manual exemption-card lookup from the patient card with HelseID
Exemption-card checks for the treatment date when entering past treatment
Separate views for approved claims, claims marked as paid and unresolved error messages

Appointments and recall

The appointment book, work schedules and follow-up lists support the whole clinic team.

Appointment book with patient recall
Day, week, month and period views, printing and anonymised display
Historical appointment-book entries
The patient's appointment history directly from the appointment book
A side-panel calendar for booking, moving and resizing appointments without leaving the page
Preview and summary of the clinic's opening hours
Appointment-type groups and appointment tags
Recurring working hours for staff and teams, excluding public holidays, with recall, VIP and video availability
Internal and recurring appointments for several staff members
Practitioner notification when a patient checks in and before the next appointment
No-show, rescheduled and cancelled lists with follow-up status
Automatic recall
Bulk recall placement with preview, recall appointment list and personal recall overview
Alerts when a patient's recall configuration is missing
A recorded reason and activity log when recall is deactivated
Waitlist for patients who want an earlier or different time

Automatic recall Waitlist

Patient experience and MyAnita

Patient self-service follows the clinic's configuration and access decisions. Multi-clinic booking does not imply a shared patient register.

Online appointment booking
A booking link from the clinic's own website
Embed code for websites, WordPress and Webflow, using manual registration; BankID and Vipps require opening MyAnita directly
Booking links for a particular appointment type or practitioner
BankID or Vipps identification during booking
Booking across several clinics through the partner interface
Appointment confirmation by link and adding an appointment to the patient's calendar
MyAnita patient portal
Patient rescheduling and cancellation within the clinic's rules and deadlines
Record and X-ray access in MyAnita when granted by the clinic
Guardians book appointments for their children
Careform: Digital health questionnaire
Anita Resepsjonist self check-in and practitioner arrival notifications
Patients can indicate their comfort level during check-in
Self-service card payment at reception
Patient review collection
Campaign codes and refer-a-friend workflows
The clinic's own photographs, logo and colours on its booking page

MyAnita: online booking and patient portal

Notifications and correspondence

The clinic can combine automated notifications with its own patient communication.

SMS appointment reminders
Automated SMS and email notifications
Bulk SMS sending
Recall by email and letter
Digipost delivery of letters, invoices, record copies and referrals

AI and clinical voice input

Practitioners review AI-assisted text before saving it. The periodontal and dental-status voice workflows described on this site use Norwegian.

Anita AI: clinical notes from speech in SOAP or DAP format
Note-length and spoken-language settings for dictation
AI-assisted editing and translation of clinical text, preserving the original
Writing assistance for referrals, information sheets, product and macro texts, and clinic presentations
Suggested titles for treatment estimates
Norwegian voice control for periodontal findings and dental status

National e-health services

Authentication, certificates, agreements and clinic configuration determine which national services can be used. Confirm the requirements for your clinic with Anita Systems.

HelseID practitioner authentication
BankID or Vipps patient identification
Electronic prescribing through SFM
Electronic referrals and clinical messaging
Persontjenesten and national population-register information
Population-register search and retrieval of guardian information
Healthcare professional register (HPR) connection
Healthcare address register
Patient travel (Pasientreiser): in development
Patient test results: in development

National services

Referrals and clinical summaries

Documents and their status can be followed from the clinical system.

Referral and clinical-summary inbox and outbox with status per document
Digital referrals and summaries from other clinics through MyAnita
A separate tab for referral requests from other clinics, with accept and decline actions
Choose a practitioner and book an appointment when receiving a referral
The sender can see whether a referral request is accepted, declined or awaiting a response
Local optical character recognition of received PDF, image and EDI documents, without AI
Healthcare organisation and professional directory with HER and HPR identifiers, synchronised with the address register

System and operation

The system is hosted centrally. Ask for operational documentation when reviewing contractual availability and recovery requirements.

Integrated telephony
Documented API for integration partners
Marketplace for integrations and additional modules
Tablet and mobile browser access
Page search with Ctrl+K and a customisable main menu
Automatic backups and software updates
Release notes and guided tours inside the product
Patient record database in Norway; encrypted storage in Norway and the EU/EEA
Clinic activity log for patient-related work
Configured roles and detailed permissions, including an auditor role without health-record access
Support access with consent and logging
Privacy screen lock and session-expiry warning
Switch between clinics with one sign-in
Clinic self-service for increasing or reducing licences
Cloud document storage accessible from the clinic's devices

Security and privacy

Help and support

Support helps the clinic use the system in its everyday work.

Digital help centre with articles and a chatbot
Telephone support without an additional support charge
Remote assistance when you need help

Contact support

Questions and answers

Ask us a question

How does Anita Dental support HELFO settlement?

Anita brings claim checks, exemption-card lookup and settlement into one system. Checks help catch errors before submission, while a combined overview of claims and payments makes follow-up easier. Settlement connects directly to HELFO without NHN as an intermediary.

Can booking be embedded on a clinic website?

Marketplace provides website embed code, a Webflow embed and a WordPress shortcode. Embedded booking requires manual registration to be enabled. BankID and Vipps require a link that opens MyAnita directly.

Does Anita Dental have an API?

Yes. There is a documented API with partner authentication, including interfaces for appointments, invoices, payments and imaging. Contact us to discuss your integration.

Does speech recognition understand English?

The clinical voice functions described here use Norwegian. This English website explains the product; it does not imply that its clinical voice features work in English.

Are all functions included for every clinic?

Some functions need to be enabled or purchased as an additional module. We review the configuration and total cost with your clinic during the demo.

See how it works for your clinic

Tell us about your clinic and we will focus the demo on the work that matters to your team.

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