Patient recall without the manual booking round
Anita Dental books eligible recall patients into the appointment book and sends their appointment by SMS, using the clinic's recall settings.
From recall list to appointment
Recall keeps track of patients due for their next visit. With automatic recall, eligible patients receive an appointment in the clinic's appointment book and an SMS with the details. The team can follow the result in the same system where it manages the patient's record and future visits.
- Set the patient's recall information
- Use the clinic's rules for the next appointment
- Book an available appointment
- Notify the patient by SMS and follow up responses
The clinic sets the rules
Automatic recall works from the clinic's configuration. Your team controls how recall is organised and reviews patients who need individual follow-up. Appointment confirmation lets the team see whether the patient has confirmed or declined, so an unanswered notification does not have to disappear into a separate list.
Recall and the waitlist work together
Recall plans future visits. The waitlist helps the reception team fill a gap when an appointment is cancelled. Together they support a more predictable appointment book, while clinical decisions and exceptions remain with the clinic.